Domestic and Family Violence Support

Everyone in our community deserves to be safe and respected. Sadly, domestic and family violence can happen to anyone regardless of their age, gender, religion, sexuality or socio-economic status. 

Domestic and family violence refers to any behaviour within a domestic, intimate or family relationship that is violent, threatening, coercive, or controlling, and that causes someone to feel afraid for their own safety or the safety of another person.

Sexual violence includes any non‑consensual sexual act, physical or non‑physical, ranging from harassment to assault, including criminal offences and behaviours like image-based abuse that can be part of domestic and family violence or outside of domestic and family violence

There are support services available to help you 24/7.

1800 RESPECT

1800 RESPECT is a confidential counselling and support service for people impacted by domestic, family and sexual violence.

Phone: 1800 RESPECT on 1800 737 732 (Available 24/7)

Accessibility contacts options: Accessibility | 1800RESPECT

Visit: www.1800respect.org.au

NSW Domestic Violence Line

NSW Domestic Violence Line provides telephone counselling and referrals to women and same sex partners who have experienced domestic violence.

Phone:1800 65 64 63 (Available 24/7)

Interpreters available.

If you are hearing impaired: National Relay Service: 13 36 77.

For more information visit: NSW Domestic Violence Line | Communities and Justice

1800 FULLSTOP

Full Stop Australia provides free telephone and online counselling for people who have experienced violence or abuse.

Phone: 1800 FULLSTOP on 1800 385 578 (Available 24/7)

Interpreting service available.

Visit: https://fullstop.org.au

NSW Sexual Violence Helpline

Providing telephone or online support for people who have been impacted by sexual violence recently or in the past.

Phone: 1800 424 017 (Available 24/7)

Visit: NSW Sexual Violence Helpline - Full Stop Australia

Interpreting service available.

Visit: https://fullstop.org.au

Bathurst Regional Council (BRC) Community Directory

BRC’s Community Directory has a link to Domestic Violence Services available in the Bathurst Region that include Helplines, Accommodation and Housing, Legal Support Services, Child Protection, and other practical services.

Visit: Community Directory

Bathurst Sexual Assault Crisis Service

 Bathurst Health Service provides crisis care, sexual assault counselling, and relevant medical assessment and treatment for people who have experienced sexual assault. The on-call service is available 24/7 from the Bathurst Emergency Department.

Phone: 02 6330 5291 or 02 6330 5000 (Available 24/7)

Bathurst Women & Children's Refuge

Bathurst Women & Children’s Refuge provides crisis accommodation, case management, outreach support, counselling and court support for women and children escaping domestic violence or at risk of homelessness. 

Phone: 1800 738 303 (Available 24/7)

Empower You App

Empower You is a free safety app for people experiencing domestic and family violence. Use the app to access details for local domestic violence support services in the Bathurst region and discreetly record incidents of abuse.

Services on the app include details for:

• Bathurst Aboriginal Land Council
• Centacare
• Central West Women’s Health Centre
• Relationships Australia
• Veritas House
• Wattle Tree House
• Bathurst Family Support Service
• and more.

To download the app, visit: Empower You App - NSW Police Public Site

Escabags at Bathurst Library

Escabags Australia provide emergency kits that contain essential products for people leaving a situation of domestic and family violence. Available discreetly, free of charge, on request at Bathurst Library. Also available at Bathurst Medicare Mental Health Centre and Bathurst Correctional Centre.

For more information visit:  www.escabags.org

Plus Community

Providing support for women and children, including migrant women and children in Bathurst, experiencing violence and abuse from a partner or ex-partner or another family member. Support services include emergency and temporary shelter, transport to safety, food and sanitary items, safety planning and ongoing support.

Phone: 1800 959 806

Domestic Violence Services: Domestic Violence Services | Plus Community

Visit: https://pluscommunity.org.au

Staying Home Leaving Violence

Staying Home Leaving Violence is a specialised domestic and family violence program that promotes victims’ housing stability and prevents their homelessness. The program works in alongside NSW Police to remove the violent person from the family home allowing you and your children to remain safely where you are. They provide a range of support such as safety planning, improving home security, help in managing finances, support for children and help with legal processes.

Phone: 1800 959 806 (Plus Community)

Visit: Domestic Violence Services | Plus Community

The Orchards

Provides safe and supported refuge for women and children escaping domestic and family violence in Bathurst and Orange.

Phone: 1300 384 357

Email: theorchard@pluscommunity.org.au

Visit:The Orchards | Plus Community

Winhangadilinya

Winhangadilinya provides women and children with free, safe and confidential support including immediate domestic and family violence specialist support, First Nations domestic and family violence support, safety planning, assistance in housing and crisis accommodation and more.

Phone: 1800 738 303 (Available 24/7)

Email:dvsupport@olalc.com.au

Visit: https://olalc.om.au

Your Toolkit

 Your Toolkit is designed to assist women to make informed choices when experiencing domestic and family violence. Below is a list of helpful resources for creating a safety plan.

• Leave in an emergency: Leave in an Emergency - Domestic Violence Hotline & Support | Yourtoolkit.com

   

• Preparing to leave an abusive relationship: Prepare to Leave an Abusive Relationship | Yourtoolkit.com

   

• Safety Plan template: Safety Plan Template | Yourtoolkit.com

Full Stop Australia

Safety planning involves understanding the risk of violence and identifying steps to improve the safety of everyone at risk, and can be helpful to create with a support person or counsellor.

If you would like help in creating a safety plan phone 1800 FULLSTOP on 1800 385 578.

Make a safety plan. Visit: Making a safety plan | Full Stop Australia

1800 RESPECT

Safety planning is thinking about things you can do now and, in the future, to increase your safety if you are living with sexual assault, domestic or family violence.

If you would like help in creating a safety plan phone 1800RESPECT on 1800 737 732.

You can make a simple safety plan, safety planning checklist and escape bag checklist for yourself. Visit: Safety planning | 1800RESPECT

Escabags Australia

Escabags Australia provide emergency kits that contain essential products for people leaving a situation of domestic and family violence. Available discreetly, free of charge, on request at Bathurst Library, Bathurst Medicare Mental Health Centre and Bathurst Correctional Centre.

Visit:  www.escabags.org

Apprehended Violence Order

An Apprehended Violence Order (AVO) is an order made by the court that aims to protect you if you fear for your safety. You can apply for an AVO through the police station or make an application through the Local Court.

AVO Order: Getting an Apprehended Violence Order (AVO) | Communities and Justice

DV Safe Phones

If you are experiencing domestic violence or abuse and need a mobile phone to access emergency or crisis support services, you can search for a DV Safe Phone by location via the H.A.L.T map in the link below.

Visit: https://haltmap.raiselysite.com

13YARN

13Yarn provides crisis support for mob who are feeling overwhelmed or having difficulty coping. 13YARN provides support without judgement and a confidential and culturally safe space for you to yarn about your needs, worries and concerns. You will be connected to another Aboriginal and Torres Strait Islander crisis support person.

Phone: 13YARN on 13 92 76 (Available 24/7)

In an emergency, call 000.

Visit: 13yarn.org.au

Winhangadilinya

Winhangadilinya provides women and children with free, safe and confidential support including immediate domestic and family violence specialist support, First Nations domestic and family violence support, safety planning, assistance in housing and crisis accommodation and more.

Phone: 1800 738 303 (Available 24/7)

Email: dvsupport@olalc.com.au

Visit: https://olalc.om.au

If you or a child is in immediate danger, call 000 now.

Kids Helpline

Kids Helpline is Australia’s only free (even from a mobile), confidential online and phone counselling service for young people aged 5 to 25.

Call: 1800 55 1800 (Available 24/7)

In an emergency, call 000.

Visit: kidshelpline.com.au

Kids 5-12 visit: kidshelpline.com.au/kids

Teens 13-17 visit: kidshelpline.com.au/teens/issues/staying-safe-abusive-home

Young Adults 18-25 visit: kidshelpline.com.au/young-adults

1800RESPECT

Available 24/7. Witnessing violence is distressing for children, but supportive relationships, practical help, and open, age‑appropriate conversations can strengthen their coping and recovery. If you or someone you know is experiencing violence or abuse you can contact 1800RESPECT.

Call: 1800RESPECT on 1800 737 732 (Available 24/7)

In an emergency, call 000.

Visit: Children and young people | 1800RESPECT

Rainbow Sexual, Domestic and Family Violence Helpline

The Rainbow Sexual, Domestic and Family Violence Helpline is a FullStop Australia service for anyone in Australia who is from the LGBTQ+ community who has recently or in the past experienced sexual, domestic or family violence. Providing trauma counselling, information and referrals to other services.

Phone: 1800 497 212

In an emergency, call 000.

Visit: Our services | Full Stop Australia

Say it Out Loud

Say it Out Loud is an online toolkit providing support for LGBTQ+ people who are experiencing domestic and family violence, and unhealthy relationships.

In an emergency, call 000.

Visit: https://sayitoutloud.org.au

Safety Planning

Say it Out Loud’s safety planning is a strategy to help at risk LGBTQ+ individuals spot warning signs, reduce danger, build support, and prepare practical steps to stay safe and maintain wellbeing in difficult or threatening situations. For more information visit Safety Planning – Say It Out Loud

To help plan for a safe future, the website also has a link to their Safety Planning Tool – Say It Out Loud

1800 RESPECT

1800 RESPECT is a confidential counselling and support service for people impacted by domestic, family and sexual violence.

Phone: 1800 RESPECT on 1800 737 732 (Available 24/7)

Accessibility contacts options: Accessibility | 1800RESPECT

Visit: www.1800respect.org.au

MensLine Australia

MensLine Australia offers free telephone or online support with a professional counsellor to chat about concerns relating to men’s mental health, anger management, family violence (using and experiencing), substance abuse, healthy relationships and wellbeing.

Phone: 1300 78 99 78 to speak with a counsellor. (Available 24/7)

Visit: mensline.org.au/advice-support-referral-resources-for-men

Men’s Referral Service – No to Violence

No to Violence provides anonymous, confidential counselling, information and referrals to help men stop using violence and controlling behaviour.

Phone: 1300 766 491 to speak with a counsellor (Available 24/7)

Translator available.

Visit: ntv.org.au/mrs

Immigrant Women’s SpeakOut

SpeakOut is an organisation providing support to migrant and refugee women in NSW who are experiencing domestic and family violence or at risk of homelessness due to violence or abuse.

Phone: 02 9635 8022

In an emergency, call 000.

Visit: speakout.org.au

Call the Domestic Violence Line: 1800 65 64 63

If you need an interpreter call TIS: 13 14 50

Translating and Interpreting Service (TIS)

TIS is a language service for people with limited English proficiency and for agencies and businesses that need to communicate with non-English speaking clients.

Call TIS and request an interpreter: 13 14 50

Plus Community

Providing support for migrant women and children, experiencing violence and abuse from a partner or ex-partner or another family member. Support services include emergency and temporary shelter, transport to safety, food and sanitary items, safety planning and ongoing support.

Phone: 1800 959 806

Domestic Violence Services: Domestic Violence Services | Plus Community

Visit: https://pluscommunity.org.au

Senior Rights Service

Elder abuse of older people refers to any action that harms an older person and is committed by someone they know and trust, such as a family member or caregiver. This abuse can be physical, social, financial, psychological, or sexual, and may also involve mistreatment or neglect. If you or someone you know is experiencing elder abuse, call Seniors Rights Service for free and confidential advice.

Phone: 1800 424 079 or 02 9281 3600 (Monday to Friday, 9am-5pm)

Translating and Interpreting Service (TIS) 13 14 50
National Relay Service 13 36 77 (then ask for 02 9281 3600)

Visit: seniorsrightsservice.org.au/information/elder-abuse

NSW Elder Abuse Helpline

The NSW Elder Abuse Helpline provides support to help intervene or prevent incidences of elder abuse. It is a free confidential service for older people experiencing, witnessing or suspecting abuse. Calls can be made by older adults, family, friends, support workers or anyone who has concerns about elder abuse.

Call: 1800 628 221 (Monday to Friday, 9am-4pm)

In an emergency, call 000.

Translating and Interpreting Service (TIS) 13 14 50

Visit: Report elder abuse | Service NSW

Full Stop

People living with disabilities experience sexual, domestic and family violence at higher rates than other people. Full Stop Australia offers flexible counselling tailored to your needs.

Phone: 1800 385 578 (Available 24/7)

In an emergency, call 000.

Visit: People living with disabilities | Full Stop Australia

National Disability Abuse and Neglect Hotline

Anyone can call the hotline to report abuse and neglect of a person with disability in government funded disability services.

Phone: 1800 880 052 (Monday to Friday, 9am-7pm)

In an emergency, call 000.

Visit: National Disability Abuse and Neglect Hotline | Australian Government Department of Health, Disability and Ageing

National Relay Service (NRS)

The NRS can help you if you’re d/Deaf or find it hard to hear or speak to hearing people on the phone.

TTY/Voice Calls.

Phone: 13 36 77 (Available 24/7)

Visit: About the National Relay Service (NRS) | Access Hub

How to make a call in an emergency using NRS: How to make an emergency call using the NRS | Access Hub

Deaf Connect

Deaf Connect provides interpreters for in-person and virtual community access to information on family violence.

Phone: 1800 893 855 (Monday to Friday, 9am-5pm)

TTY: 0497 587 188

Visit: https://deafconnect.org.au

For safe access to a computer, visit Bathurst Library and use our free computers.

Learning strategies for safer use of technology and online platforms is especially important for anyone living with a controlling or violent partner.

The services linked below explain how to keep you safe when using technology, how to stay safe online, and how to delete your browser history.

1800RESPECT

1800RESPECT provides tips for using their website safely including deleting browsing history, how to use online accounts and apps safely, and advice around device safety.

Visit: Online accounts and app safety | 1800RESPECT

Full Stop Australia

Full Stop Australia provides information on technology safety including staying safe online, using a safe email address, deleting browser history, phone safety and more.

Visit: Technology safety and domestic and family… | Full Stop Australia

eSafety

The eSafety website includes a checklist to assist you in staying safe if you are experiencing domestic, family and sexual violence online or via digital technology. This includes harassment, threats, stalking and controlling behaviour.

Learn how to communicate safely, check your devices are secure, check your online accounts are secure, adjust your social media settings, make sure your home is secure, collect evidence, and make sure no one is tracking you.

Visit: Online safety checklist | eSafety Commissioner

Visit Bathurst Library Legal Resources page for a list of services that can assist you with domestic and family violence legal advice and representation.

Visit: https://library.bathurst.nsw.gov.au/Services/Legal-Resources

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